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Careers at Hong Fook

Careers

Current job opportunities

 

Mental Health Service Navigator (full-time, 1 hire)

Posting Date: May 13, 2022

Closing Date: until position is filled

 

Hong Fook Mental Health Association is a community-based organization serving the Greater Toronto Area. We provide leadership in promoting the mental health of people in the Cambodian, Chinese, Korean and Vietnamese communities. The Association helps people keep mentally healthy and manage mental illness. We achieve our mission through service, education, advocacy and research in a supportive environment.

Our service framework is based on a Whole Person, and is built on the values of Equity, Diversity, Cultural Competence, Empowerment, Capacity Building, Community Participation, Self-Help and Mutual Support.

 

Job Title: Mental Health Service Navigator (full-time, 1 hire)

 

A. Job summary

The Mental Health Service Navigator, under the supervision of the Lead, Clinical Service and Housing, will primarily be responsible for the provision of service navigation and tangible services for clients with urgent mental health needs and support.  The person will also oversee Case Aides Program and the annual Tax Clinic.

 

B. Job Responsibilities:

    1. Coordinate a group of case aide volunteers to provide
      • Tangible support such as translation and interpretation
      • One on one or group skills training (e.g. banking, taking the TTC, applying identity card)
      • Service navigation (i.e., providing information of related community services)
    2. Organize the annual tax clinic by recruiting a group of tax accountants to support the clinic activities
    3. Identify barriers and facilitate equitable access to services/support
    4. Facilitate the seamless care from treatment to recovery
    5. Maintain effective and timely electronic documentation in client records
    6. Provide support for Agency programs (e.g., OPOC and OTN)

 

C. Education, Experience and Professional Registration

  1. Diploma/Certificate in Social Service, Health, or a Social Science discipline with related work experience, preferably in mental health OR the equivalent combination of education and experience in the related field
  2. Membership with OCSWSSW strongly recommended

 

D. Skills, Knowledge and other requirements

  1. Knowledge of community resources, the Mental Health Act and other relevant legislations
  2. Knowledge of mental health treatment and culturally responsive practices
  3. Knowledge in health promotion, group and community work
  4. Demonstrated ability to effectively and decisively deal with crisis
  5. Demonstrated ability to collaborate and work co-operatively with others
  6. Strong organizational skills
  7. Detail-orientated and ability to multitask
  8. Proficiency in the use of computers and various software programs
  9. Required a satisfactory result of Vulnerable Sector Police Record Check
  10. Access to a vehicle and possess valid Ontario Driver’s license and good driving record.
  11. Computer literacy
  12. English proficiency (both oral and written communication skills) and a second language/dialect required (Cantonese, Korean, Mandarin and Vietnamese)

 

 

 

Qualified applicants may apply with a resume and cover letter to

Jobs@hongfook.ca

Qualified candidates are encouraged to apply asap as position might be filled before application deadline should a suitable candidate is found.

We thank all candidates for your interest; however, only those candidates chosen for an interview will be contacted.

No telephone calls please.

 

Executive Assistant; 1 hire, Scarborough

Posting Date: May 13, 2022

Closing Date: until position is filled

 

Hong Fook Mental Health Association is a community-based organization serving the Greater Toronto Area. We provide leadership in promoting the mental health of people in the Cambodian, Chinese, Korean and Vietnamese communities. The Association helps people keep mentally healthy and manage mental illness. We achieve our mission through service, education, advocacy and research in a supportive environment.

Our service framework is based on a Whole Person, and is built on the values of Equity, Diversity, Cultural Competence, Empowerment, Capacity Building, Community Participation, Self-Help and Mutual Support.

 

Position: Executive Assistant; 1 hire, Scarborough

A. Job Summary:

Reporting directly to the Executive Director(ED) and designated, the Executive Assistant (EA) acts as the support person for the Executive Director and the senior team; helps with various administrative and organizational needs, such as: serves as the primary point of contact for internal and external stakeholders on all matters pertaining to the ED; tracks and coordinates emails, establishes work priorities and directs assignment of work and to various department staff according to scope of allowed authority that will support the ED to work efficiently on leading and advancing the Association and NPLC’s strategic priorities; captures and maintains searchable and shareable organizational knowledge across the agency.

B. Responsibilities:

Tracking and meeting

  • Tracks ED’s goals, projects, tasks and deadlines; ensures items are effectively delegated, reprioritized, or addressed, navigates conflicting demands and time pressure tasks
  • Maintains the ED’s calendar; ensure the time is allocated to the highest priorities
  • Attends select meetings, takes notes, captures action items, and ensures follow through
  • Monitors and coordinates the schedule for policy and manual updates

 

Coordination and communication

  • Provides meeting preparatory for the board and its committees meetings, ensures the effective distribution of agenda materials
  • Coordinates and sends meeting invitations and agendas for all-staff meeting, senior management meeting, services meeting and other special events on behalf of the ED, books meeting rooms and arranges for IT resources and refreshments in support of efficient meeting facilitation; maintains confidential information for the agency, team and leadership and ensures information is handled appropriately.
  • Researches and prepares briefing notes and minutes, select reports and materials for ED and other senior management members
  • Provides a bridge for smooth communication between ED and departments, staff and others.
  • Supports the ED in strategic communications, organizational strategy, accreditation and all other special projects as assigned

 

Organizational knowledge management

  • Supports management in integrating organizational knowledge management in all aspects of operations
  • And other duties assigned.

 

C. Working Conditions:

  • Full-time (37.5 hours per week)
  • Primary working location: Scarborough office
  • Flexible schedule, including some evenings and weekends

 

D. Education and Experience

  • Completion of relevant post-secondary education, a bachelor degree in administration is preferred
  • Experience: 5 years related work experience in an administrative and/or executive support level, ideally in the nonprofit setting; Familiarity with non-profit sector
  • Strong interpersonal skills with the ability to take initiative, multi-task, be a team-player, be flexible, adapt to shifting priorities, and prioritize work
  • Excellent communication skills, both verbal and written
  • Demonstrated writing and analytical skills
  • Excellent organizational skills, commitment to accuracy and attention to detail
  • Ability to access a wide range of sources and networks for information
  • Good judgment and ability to function independently
  • Experience with data system, Internet; good working knowledge of all Microsoft Office applications, Google Suite, and social media web platforms, able to observe and maintain the utmost advanced-level Microsoft Outlook, Word, Excel and PowerPoint proficiency is preferred.,
  • Ability to handle sensitive and confidential situations with diplomacy
  • Technology savvy, highly experienced in electronic communications

 

E. Skills and Qualifications:

  • Excellent communication, interpersonal and organizational skills;
  • Openness and willingness to learn about mental health;
  • Proficiency in English; a second language (Cantonese/Mandarin/Korean/Vietnamese) is an asset;
  • Strong communication skills and ability to work on a team and independently;
  • Excellent problem-solving and organizational skills and ability to be flexible;
  • Ability to deal with service users in a professional courteous way;
  • Some experience in positive conflict resolution preferred;
  • A satisfactory Vulnerable Sector Screening is a requirement of this position.

 

Qualified applicants may apply with a resume and cover letter to

Jobs@hongfook.ca

Qualified candidates are encouraged to apply asap as position might be filled before application deadline should a suitable candidate is found.

We thank all candidates for your interest; however, only those candidates chosen for an interview will be contacted.

No telephone calls please.

 

Receptionist- Medical Clinic (1 hire, Scarborough)

Posting Date: May 6, 2022

Closing Date: Until position is filled

 

Nurse Practitioner-Led Clinics are a new primary health care delivery model in which Nurse Practitioners are the lead providers of primary health care. Our clinic provides service to those clients who do not have a physician or chooses to use the clinic for all of his or her primary care. Clients are offered a variety of services through an interdisciplinary team of Nurse Practitioners, Registered Nurses, Collaborating Physicians, Dietitian, Social Worker and Health Promoter. Our clinic is focused on improving quality of care by integrating primary care with mental health services, health promotion, case management, disease prevention and chronic disease management. The clinic is located in a publicly accessible location in Scarborough at Midland and McNicoll Avenue.

 

Position: Receptionist- Medical Clinic (1 hire, Scarborough)

 

Assistance and support for the following:

  • Website maintenance
  • Organization of clinic brochures
  • Community resources, monthly events
  • Client satisfaction survey
  • front desk relief
  • HR related matters
  • Other duties assigned

 

Working Conditions:

  • Temporary full-time (35 hours per week for 10 weeks)
  • Anticipated start date: June 6, 2022
  • Flexible schedule, including some evenings and weekends

 

Eligibility

Youth who

  • are between 15 and 30 years of age;
  • are legally entitled to work in Canada (foreign students are not eligible);
  • have a valid SIN card for the duration of employment

 

Skills and Qualifications:

  • Openness and willingness to learn about mental health
  • Excellent English oral and written communication skills plus one second language (Cambodian, Chinese-Cantonese/Mandarin, Korean, Vietnamese)
  • Good interpersonal skills
  • Able to work independently with minimal supervision and as part of a team
  • Experience with Microsoft Words, Excel, and Power Point
  • A satisfactory Vulnerable Sector Screening is a requirement of this position

 

Qualified applicants may apply with a resume and cover letter

to jobs@hfchnplc.ca

or by fax at 416-479-7601.

 

As an employer, HF Connecting Health Nurse Practitioner-Led Clinic is dedicated to building an organization that reflects the diversity of our clients and the communities we serve. This includes diversity in languages spoken, culture, race, sexual orientation and gender identity. Requests for accommodation due to disability can be made at any stage in the recruitment process.

 

Office Assistant (Summer Position); 1 hires

Posting Date: April 22, 2022

Closing Date: until position is filled

 

Hong Fook Mental Health Association is a community-based organization serving the Greater Toronto Area. We provide leadership in promoting the mental health of people in the Cambodian, Chinese, Korean and Vietnamese communities. The Association helps people keep mentally healthy and manage mental illness. We achieve our mission through service, education, advocacy and research in a supportive environment.

Our service framework is based on a Whole Person, and is built on the values of Equity, Diversity, Cultural Competence, Empowerment, Capacity Building, Community Participation, Self-Help and Mutual Support.

 

Position: Office Assistant (Summer Position); 1 hires

  • Provides clerical support to staff including filing, typing, mailing and photocopying.
  • Assist in creating training materials and videos
  • Assist in the office renovation and moving process
  • Assists in the implementation of the Association functions/activities
  • Working knowledge of Photoshop, Illustrator, InDesign, motion graphics and Microsoft Office products
  • Assist in the recruitment process, including posting job openings, scheduling interviews, background/reference check
  • Assist in job analysis, including collecting information about the duties, responsibilities, skills, outcomes and working condition of a particular job.
  • Other duties assigned

 

Working Conditions:

  • Temporary full-time (35 hours per week for 8 weeks)
  • Anticipated start date
    • 1 hire for Scarborough office, anticipated start date April 25, 2022
    • 1 hire for Markham office, anticipated start date June 6, 2022
  • Flexible schedule, including some evenings and weekends

 

Eligibility

Youth who

  • are between 15 and 30 years of age;
  • are legally entitled to work in Canada (foreign students are not eligible);
  • have a valid SIN card for the duration of employment

 

Skills and Qualifications:

  • Openness and willingness to learn about mental health
  • Excellent English oral and written communication skills plus one second language (Cambodian, Chinese-Cantonese/Mandarin, Korean, Vietnamese)
  • Good interpersonal skills
  • Able to work independently with minimal supervision and as part of a team
  • Experience with Microsoft Words, Excel, and Power Point
  • A satisfactory Vulnerable Sector Screening is a requirement of this position

 

Qualified applicants may apply with a resume and cover letter to

Jobs@hongfook.ca

Qualified candidates are encouraged to apply asap as position might be filled before application deadline should a suitable candidate is found.

We thank all candidates for your interest; however, only those candidates chosen for an interview will be contacted.

No telephone calls please.

 

Position: Clinician (Casual, On-Call Basis)

Posting Date: April 29, 2021

Closing Date: until position is filled

 

Hong Fook Mental Health Association is a community-based organization serving the Greater Toronto Area. We provide leadership in promoting the mental health of people in the Cambodian, Chinese, Korean and Vietnamese communities. The Association helps people keep mentally healthy and manage mental illness. We achieve our mission through service, education, advocacy and research in a supportive environment.

 

Our service framework is based on a Whole Person, and is built on the core values of Equity, Diversity, Cultural Competence, Empowerment, Capacity Building, Community Participation, Self Help and Mutual Support.

 

Position: Clinician (Casual, On-Call Basis)

The Clinician, under the direction of the Lead, Youth and Family Services, will primarily be responsible for providing counseling to the East Asian youths and their families in the Counselling Clinic. Hong Fook is a compassionate team of professionals, we work from a client- centered, strength-based approach to engage all youth, and families in a manner which is culturally sensitive, non-judgmental and respectful. This position will be responsible to develop the Walk-In Counselling Clinic, and provide services that are evidenced based.

 

Major Responsibilities:

  1. Report to the Lead, Youth and Family Services
  2. Dedicate at least one morning or afternoon per week for the Coordinator to schedule the first appointment after intake;
  3. Participate in Transition Meeting, if appropriate;
  4. Any preparation required prior to the appointment, including reading any relevant case notes;
  5. Apply evidence-based assessment and treatment (such as strengths-based Therapy, Solution Focused Brief Therapy, Trauma Informed Therapy, Narrative Therapy, Motivational Interviewing, and Cognitive Behavioral Therapy) to support the youth, young adults and their families with mental health challenges;
  6. Schedule any follow-up appointments as required;
  7. Complete counselling session notes and other documentation related to the Youth Counselling Clinic;
  8. Participate in monthly clinical supervision;
  9. Follow and comply with the legislation and College standards;
  10. Maintain good working relationship with all stakeholders while carrying out the contract.
  11. Other duties as

 

Education and Experience

I.        Education

  • Master Degree in Social Work, Counselling Psychology or equivalent

 

II.      Experience

  • Minimum 3 years’ direct service delivery experience, preferably in Children and Youth’s mental health
  • Membership in the appropriate professional regulatory body, such as the College of Psychologists of Ontario, the College of Psychotherapists of Ontario, the Ontario College of Social Workers and Social Service

 

III.    Knowledge

  • Demonstrated skills working within a Brief Services therapy model
  • Familiarity with a range of evidence-based treatment modalities
  • Well-developed knowledge of the principles of mental health assessment and counselling and demonstrated ability to direct the processes that lead to change and personal development
  • Knowledge of case management, group and community work
  • Strong communication, and organization skills
  • Thorough knowledge of community resources and the consultative skills to maximize their use, Mental Health Act and other relevant legislations
  • Must complete a Vulnerable Sector Screening Police background

 

IV.   Skills

  • Competency in verbal and written communication as well as computer literacy
  • Skilled in crisis intervention theories and methods to safely and effectively work with youth in
  • Ability to demonstrate diplomacy and professionalism when working with families and other professionals
  • Demonstrated ability to work in diversified setting
  • English proficiency and a second language/dialect required (e.g., Cantonese, Korean, Mandarin, Vietnamese or Tagalog)

 

Work Hours

  • Must be willing and able to work flexible hours, evenings and weekend as needed
  • Access to a vehicle and valid driver’s license is required
  • Compensation is commensurate with experience

 

Qualified applicants may apply with a resume and cover letter to jobs@hongfook.ca.

 We are an inclusive employer. Hong Fook welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If contacted for an interview, please let us know if you have any needs.

 

We thank all candidates for your interest; however, only those candidates chosen for an interview will be contacted.

No telephone calls please.