Clinical Services

Are you 16+ and concerned about your mental health?

Do these concerns interfere with or limit your major life activities?

Have these concerns affected you for a prolonged time?

Our culturally responsive Clinical Services provide Intake, Case Management, Support within Housing, Group Psychotherapy, the Asian Community Psychiatric Clinic, and Ontario Telemedicine Network.

Intake

Intake is the process in which intake workers help clients identify presenting issues, determine eligibility for services, and make appropriate service referrals. At Hong Fook, intake is available in the following languages:

  • Cambodian
  • Cantonese
  • English
  • Korean
  • Mandarin
  • Vietnamese

Anyone can make a phone call to speak with our language specific Intake Worker. Based on the presented information and screening done by the Intake Worker, caller or referrer will be directed to appropriate resources and support to address the identified needs.

To connect to a language specific Intake Worker, please call 416-493-4242 X 0.

Case Management

Case Management aims to connect a client and his/her family with a Case Manager who strives to understand the individual’s specific needs, reinforce collaborations with community resources, and ultimately, help our client and his/her family to walk through the recovery journey with specific goal setting strategies that focus on reflecting, planning, implementing, achieving, revising, and reflecting again.

Our Case Manager conducts assessments, develops care and safety plan with achievable goals, and provides supportive counselling to individuals and/or their families.

We provide:

  1. Assessment and care plan
  2. Information and referral
  3. Service coordination and care conference
  4. Symptom management
  5. Education and skill building
  6. Supports for daily living
  7. Supportive counselling
  8. Linguistic and cultural interpretation support
  9. Escort for medical and legal appointments
  10. Advocacy

Our Case Management service is free for everyone, although we encourage those who have alternatives to review other options if available in order to reduce the waiting time for everyone. Our services are for those who:

  • are 16 years of age and over with mental health problems or a mental illness
  • live in the Greater Toronto Area, and
  • consent voluntarily to the service

We accept referrals from individuals, families, friends, health and social service providers.

Support within Housing

We help individuals and their families to access affordable and stable housing, a safe living environment, to achieve their personal recovery goals. Our service, based on the “head lease” model, enables clients to live in the community on their own or with their family. We lease the apartment / house units at a subsidized rate to our clients and their families, and provide them with case management services to support their recovery goals. Our Case Managers will help our clients navigate the health care system and link them with the social support networks that will benefit their recovery.

We provide education for our housing clients on solution focused problem solving, risk management, coping with emotions, managing mental health issues, linking to community resources, developing positive relationships and life skill training as well as additional resources and supports to those who are on their mental health recovery journey.

Our services are for those who:

  • are 16 years of age and older
  • have mental health problems
  • are ready and able to live independently
  • have income, e.g. earned income, Ontario Works, Ontario Disability Support Program, Old Age Security
  • have legal status, e.g. Permanent Resident, Canadian Citizen
  • must be willing to accept some level of support from Hong Fook and/or other mental health agencies
  • have linguistic and cultural barriers in accessing other mental health services

To access Support within Housing service, you can download the application form from The Access Point (formerly Access 1)  or contact their multilingual staff for services in English, Cantonese, Mandarin or Vietnamese at 416-640-1934.

Group Psychotherapy

In partnership with University Health Network (UHN), we provide time limited group program for the Chinese community to improve access to psychoeducation and group psychotherapy. The program includes:

Journey to Healing: 10-session psycho-education group promoting mental health, recovery and resilience.

Integrative Behavioral Group Therapy: 12-session psychotherapy group with Cognitive Behavioral Therapy (CBT), Acceptance and Commitment Therapy (ACT) and Mindfulness as the three core elements of intervention.

For more information or registration, please contact your psychiatrist or clinician at Toronto Western Hospital or a Case Manager at Hong Fook.

The Asian Community Psychiatric Clinic

Hong Fook Mental Health Association partners with a group of bicultural psychiatrists to facilitate access to psychiatric assessment, treatment, injection services, case management and related supportive services. Outside the City of Toronto, services can be provided through teleconferencing and videoconferencing facilities via the Ontario Telemedicine Network system.

The Asian Community Psychiatric Clinic (Asian Clinic) focuses its resources on the provision of ethno-specific assessment and consultation of clients in the East and Southeast Asian communities (Cambodian, Chinese, Korean and Vietnamese). Program consultations are also offered to agencies serving these populations.

A Registered Nurse from Hong Fook provides injection services and nursing consultations to Asian Clinic clients at delegation of the psychiatrists.

The Intake Worker coordinates the screening of all referrals to the Asian Clinic and provides information and referral to community services as need.

Referral procedure for seeing a psychiatrist at the Asian Clinic:

  1. Referring General Practitioner (GP) contacts Hong Fook at 416-493-4242, and completes a referral form (download here).
  2. An Intake Worker conducts a screening interview with the client.
  3. An administrative staff books the first appointment and informs the referring GP of the appointment date. Referring GP will in turn notify his/her patient about the appointment date.
  4. Follow-up appointment will be offered to the client directly by the Asian Clinic psychiatrist.

Upcoming Programs & Events

May 2017
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