Careers at Hong Fook

Mental Health Worker - Full-time, 1-year contract

Job Posting: Internal and External

 

Posting Date: Nov 10, 2017

Closing Date: until position is filled

 

Hong Fook Mental Health Association is a community-based organization serving the Greater Toronto Area. We provide leadership in promoting the mental health of people in the Cambodian, Chinese, Korean and Vietnamese communities. The Association helps people keep mentally healthy and manage mental illness. We achieve our mission through service, education, advocacy and research in a supportive environment.

 

Our service framework is based on a Whole Person, and is built on the core values of Equity, Diversity, Cultural Competence, Empowerment, Capacity Building, Community Participation, Self Help and Mutual Support.

 

Position: Mental Health Worker – Full-time, 1-year contract with possibility of renewal or becoming permanent

 

We are seeking a Mental Health Worker who enjoys working in a team environment serving clients with severe and persistent mental illness from the Mandarin-speaking communities.

 

Major Job Responsibilities:

  •  Support clients’ recovery through the provision of intensive case management services including: client-centred assessments, treatment, rehabilitation and support services; and working with families to promote mutual support, capacity building and
  • Perform central intake functions including screening calls and other forms of referrals and determines whether the client meets eligibility criteria; performing assessments on the need for services and facilitates access to the appropriate
  • Facilitate linkages between clients and community resources and collaborating with appropriate service providers or community
  • Identify issues and provide advice, consultation, support and information to consumers, their families, service providers and the community on mental health and related
  • Address barriers that impact on the Asian communities’ ability to access mental health services.
  • Participate in providing education to community service providers and other stakeholders regarding culturally responsive
  • Maintain effective and timely documentation of client

Employment Terms:

  •  Full-time (37.5 hours per week)
  • 1-year contract with possibility of renewal or becoming permanent
  • Office work and community settings, which include meetings at clients’ homes and travel with clients
  • Flexible schedule, including some evenings and weekends

 

Skills & Qualifications:

  •  Social Work degree or
  • Current registration with OCSWSSW or is eligible for the OCSWSSW
  • At least 2 years of case management experience and/or front-line experience with vulnerable
  • Sound clinical skills, including assessment, intervention, advocacy, psycho-education, supportive counseling, and life skills
  • Sound group work and community work
  • An understanding of the psychosocial rehabilitation
  • Knowledge of mental illness, medications and ability to assist clients with symptom management.
  • Knowledge of community resources and
  • Excellent communication
  • Professionalism and strong team
  • Demonstrated organizational and problem solving
  • Proficiency in English and Mandarin, preferably in Cantonese as
  • Competence in relevant computer applications particularly Microsoft
  • A valid Canadian driver’s license and access to a reliable vehicle is a
  • Demonstrated ability to work in a multi-cultural
  • A satisfactory result of Vulnerable Sector Police Record Check is a requirement of this position.

Qualified applicants may apply with a resume and cover letter to jobs@hongfook.ca

We are an inclusive employer. If contacted for an interview, please let us know if you have any needs.

We thank all candidates for your interest; however, only those candidates chosen for an interview will be contacted.

No telephone calls please.

Manager, Integrated Recovery and Community Programs

Hong Fook Mental Health Association Job Posting: Internal and External

Posting Date: August 28, 2017

Closing Date: September 8, 2017

 

Hong Fook Mental Health Association is a community-based organization serving the Greater Toronto Area. We provide leadership in promoting the mental health of people in the Cambodian, Chinese, Korean and Vietnamese communities. The Association helps people keep mentally healthy and manage mental illness. We achieve our mission through service, education, advocacy and research in a supportive environment.

 

Our service framework is based on a Whole Person, and is built on the core values of Equity, Diversity, Cultural Competence, Empowerment, Capacity Building, Community Participation, Self Help and Mutual Support.

 

Position: Manager, Integrated Recovery and Community Programs –Full Time and Permanent Position

JOB SUMMARY:

    1. The position reports to the Executive Director or delegate
    2. The position provides innovative leadership to a full range of Integrated Recovery and Community Programs, including self-help, health promotion, professional training, psychotherapy, family initiatives and youth programs, as well as to ensures that policies, procedures and practices are in place that promote achievement of program objectives in alignment with the organization’s vision, mission and values and with funders’ and organizational standards and policies
    3. As a member of the management team, the position offers input and recommendations to improve the quality and operations of all programs, in accordance with the organization’s vision, mission and values, in a collaborative and effective manner
    4. This position is responsible for the recruiting, selecting and orientating all program staff within the team, with the assistance of the program leads
    5. The position is responsible for planning and developing the Integrated Recovery and Community Programs’ goals and objectives as well as to participate in a number of organization-wide activities

MAJOR RESPONSIBILITIES:

    1. Synthesizes organization’s policies, procedures and professional activities with reference to peer support and recovery-oriented principles, peer positive approach, resiliency and family-centered approach, innovative evidence-based practices, mental health reform directions and all provincial legislation
    2. Oversees the day to day management of the Integrated Recovery and Community programs and staff, provides ongoing supervision and support to a team of mental health workers using empowerment, wellness and skill building supervision approaches
    3. Works collaboratively with internal and external partners to facilitate and manage the growth and success of the program by building cultural competence, fostering innovation and advancing a“clients as partners” approach to enhance integrated service delivery and provide a comprehensive care plan for client and families
    4. Identifies staff training needs to ensure they maintain qualifications and develop the skills needed to effectively respond to client needs
    5. Leads overall program development initiatives which will respond to changing needs, reduce waiting times and lead to improved outcomes for clients based on current best practices, evidence, and information from key partners
    6. Helps to prepare funding proposals, in collaboration with the management team, members of the Service Quality and Development committee, program committee and private consultants, that are tied to achievement of the organization’s vision and mission, and that promotes its values and empowerment/recovery principles
    7. Leads or seeks expertise from external services and resources, consumers/survivors, family members, agency staff, and others, to facilitate the evaluation and development of services
    8. Collaborates with other service providers, consumers and family groups to improve equity, accessibility and availability of services
    9. Capitalizes on integration opportunities as appropriate in consultation with the direct supervisor
    10. Gathers information from staff concerning systemic issues affecting clients and provides consultation and support to staff in their advocacy roles
    11. Participates in system wide strategies to address issues of common concern to clients in consultation with direct supervisor
    12. Attends management meetings and identifies organizational issues and opportunities in collaboration with other management staff
    13. Anticipates, understands and responds to the needs of internal and external clients to meet or exceed their expectations within the organizational parameters
    14. Performs other duties and responsibilities as assigned by the direct supervisor

SKILLS AND QUALIFICATIONS:

 

Education

    • Master Degree in Social Work, Health Promotion, Social/Health Sciences or related fields

Experience

    1. Minimum five years direct service delivery experience in mental health.
    2. Minimum three years’ experience in a management position
    3. Membership of related professional bodies.
    4. Experience in service standards development and visioning

Knowledge

    1. Thorough knowledge of the Mental Health Act, the Substitute Decisions Act, the Health Care Consent Act, Landlord and Tenants Act the Ontario Human Rights Code and/or other relevant legislations
    2. Proven knowledge of community based mental health care, social determinants of health, public policy within the mental health sector, current issues and community resources
    3. Knowledge of and sensitivity to issues of gender, race, sexual orientation and multi-cultural issues is required
    4. Familiar with peer support concepts and principles, recovery-oriented program development, psychotherapy and family-centred models, group and community work, health promotion and other intervention approaches

Skills

  1. Demonstrated leadership, change management, facilitation, supervision, communication and planning skills
  2. Well-developed organizational, analytical and decision making skills
  3. Excellent in problem solving and interpersonal skills
  4. Proficiency in current psychosocial assessment and counselling techniques
  5. Ability to effectively and decisively deal with crisis
  6. Ability to work under stress and meet deadlines
  7. Ability to work initiatively and independently
  8. Strong management skills including but not limited to: skills to facilitate group process and develop effective work teams; coaching skills to transfer knowledge and build skills and mediation skills to resolve differences effectively
  9. Demonstrated ability to work in diversified setting
  10. Excellent skill in using MS word, Excel, and PowerPoint and internet, emails
  11. Candidates with a proficiency in English and one of the East and Southeast Asian communities (Cambodian, Chinese, Korean, and Vietnamese) languages are strongly encouraged to apply

Working Conditions

    1. Must be willing and able to work flexible hours, evenings and weekend as needed.
    2. Access to a vehicle and valid driver’s license is required.
    3. Salary is commensurate with experience.

 

As an employer, Hong Fook Mental Health Association is dedicated to building an organization that reflects the diversity of our clients and the communities we serve. This includes diversity in languages spoken, culture, race, sexual orientation and gender identity. Requests for accommodation due to disability can be made at any stage in the recruitment process.

 

Qualified applicants may apply with a resume and cover letter by 5 p.m. of Friday, September 8, 2017

 jobs@hongfook.ca or by fax at 416-493-2214

 

Qualified candidates might be invited for an interview prior to closing date and the position could be filled if a suitable candidate is found.

 

We thank all candidates for your interest; however, only those Candidates chosen for an interview will be contacted.

No telephone or email enquiries please.

Mental Health & Addiction Outreach Worker

Posting Date: July 29, 2017

Closing Date: Until position is filled

Hong Fook Mental Health Association is a community-based organization serving the Greater Toronto Area. We provide leadership in promoting the mental health of people in the Cambodian, Chinese, Korean and Vietnamese communities. The Association  helps people keep mentally healthy and manage mental illness. We achieve our mission through service, education, advocacy and research in a supportive environment.

Our service framework is based on a Whole Person, and is built on the core values of Equity, Diversity, Cultural Competence, Empowerment, Capacity Building, Community Participation, Self Help and Mutual Support.

Position: Mental Health & Addiction Outreach Worker – Full-time, 1-year contract with possibility of renewal / extension

We are seeking a Mental Health & Addiction Worker who enjoys working in a team environment, and serve clients with mental health & Addiction challenges living in the community.

Major Job Responsibilities:

  • Work with the community partners to outreach clients with complex health issues
  • Plan, organize and implement outreach activities to isolated and vulnerable clients
  • Act as a navigator and resource person to connect clients to appropriate services so as to improve their holistic health
  • Provide short term case management, as required
  • Maintain effective and timely documentation of client records
  • Perform other duties assigned by supervisor

Employment Terms:

  • Full-time (37.5 hours per week)
  • 1-year contract
  • Office work and community settings, which include meetings at clients’ homes and travel with clients
  • Flexible schedule, including some evenings and weekends

Skills & Qualifications:

  •  Hold a Master degree of Social Work.
  • Current registration with OCSWSSW or is eligible for the OCSWSSW membership.
  • At least 2 years of case management experience and/or front-line experience with vulnerable populations.
  • Sound clinical skills, including assessment, intervention, advocacy, psycho-education, supportive counseling, and life skills coaching.
  • Sound group work and community work skills.
  • An understanding of the recovery model.
  • Knowledge of mental illness, medications and ability to assist clients with symptom management.
  • Knowledge of community resources and systems.
  • Excellent communication skills.
  • Professionalism and strong team player.
  • Demonstrated organizational and problem solving skills.
  • Proficiency in English and possess a second language.
  • Competence in relevant computer applications particularly Microsoft Office.
  • A valid Canadian driver’s license and access to a vehicle is an asset.
  • Demonstrated ability to work in a multi-cultural setting.
  • A satisfactory result of Vulnerable Sector Police Record Check is a requirement of this position.

WORK HOURS

  •  Must be willing and able to work flexible hours, evenings and weekend as needed.
  • Access to a vehicle and valid driver’s license is required
  • Salary is commensurate with experience

As an employer, Hong Fook Mental Health Association is dedicated to building an organization that reflects the diversity of our clients and the communities we
serve. This includes diversity in languages spoken, culture, race, sexual orientation and gender identity. Requests for accommodation due to disability can be made at any stage in the recruitment process.

 

Qualified applicants may apply with a resume and cover letter to  jobs@hongfook.ca or by fax at 416-493-2214

 

We thank all candidates for your interest; however, only those Candidates chosen for an interview will be contacted.
No telephone calls please.

Lead, Clinical Practice and Quality, Full-time Permanent

 

 

Hong Fook Mental Health Association Job Posting: Internal and External

Posting Date: July 20, 2017 Closing Date: Until position is filled

Hong Fook Mental Health Association is a community-based organization serving the Greater Toronto Area. We provide leadership in promoting the mental health of people in the Cambodian, Chinese, Korean and Vietnamese communities.  The Association helps people keep mentally healthy and manage mental illness. We achieve our mission through service, education, advocacy and research in a supportive environment.

Our service framework is based on a Whole Person, and is built on the core values of Equity, Diversity, Cultural Competence, Empowerment, Capacity Building, Community Participation, Self Help and Mutual Support.

Position:  Lead, Clinical Practice and Quality, Full-time Permanent

The Lead, Clinical Practice & Quality, under the direction of the Manager, Clinical Practice & Quality, will primarily be responsible for Case Management, Case Consultation and Student Placement Coordination. This position will be responsible to identify the team members’ training needs and their practice to adhere to standards.

Major Responsibilities

  •  Report to the Manager, Clinical Practice and Quality
  • Responsible for program development, activities and delivery of Case Management services and Case Consultation
  • Coordinate and participate in case management, consultation, and departmental planning activities
  • Supervise mental health workers to ensure their compliance to Hong Fook Case Management Services policy guidelines and College standards
  • Ensure the Case Management manual is updated and adhered to best practice as required
  • Analyze departmental operations and identify areas requiring improvement
  • Identify training needs and explore professional development opportunities for team members
  • Responsible for Student Placement coordination

Key Competencies

  •  Leadership – Coach, motivate, influence, support, delegate, direct, develop and recognize workforce and/or partners
  • Strategic Thinking – Use all available information and data to formulate decisions and/or for long range planning and reporting purposes. Rapidly identify key issues in complex situations. Consider community and service providers’ perspectives
  • Interpersonal and Communication – Build and leverage relationships, listen, produce effective oral/written communications. Foster open communication
  • Planning and Organizing – Work efficiently, establish plans, manage execution, manage multiple priorities, prepare and/or implement contingency plans, recruit appropriate people resources
  • Team Work – foster collaboration, solicit input, build and foster diversity
  • Decisiveness and judgment – Analyze alternatives, identify solutions, deal with ambiguity, take timely corrective action
  • Sound Data Analysis – Analyze the client data and issues, employ technical/business know- how, take lead on the client experience survey and outcome analysis\
  • Strong Clinical knowledge – Possess information on Best Practices, including Case Management, group and community work, psychotherapy and other intervention strategies

Education, Skills and Experience

    • Education

Master Degree in Social Work, Psychology, Psychotherapy, Social/Health Sciences or related fields

Experience

      • Minimum five years’ direct service delivery experience, preferably in mental health
      • Minimum two years’ Supervisory experience
      • Membership of related professional bodies
      • Experiences in working in non-profit sector

 

Knowledge

      • Knowledge of mental health and mental illnesses
      • Knowledge of, and the ability to apply Empowerment/Recovery philosophies and practices as demonstrated by two or more years’ experience in this area
      • Knowledge of systemic issues such as poverty, unemployment, stigma, and the isolation felt by individuals with serious mental illness and their families
      • Thorough knowledge of community resources, Landlord and Tenants Act, Mental Health Act and other relevant legislations
      • Knowledge of case management, group and community work, psychotherapy and other therapeutic intervention approaches
      • Proven knowledge of Ontario Health and Mental Health system, Privacy, Quality Standards, as well as Electronic Client Data system

Skills

      • Strong communication and computer skills to prepare and present complex reports and presentations to internal and external stakeholders
      • Ability to effectively and decisively deal with crisis
      • Strong management skills including:
        • Skills to facilitate group process and develop effective work teams
        • Coaching skills to transfer knowledge and build skills
        • Mediation skills to resolve differences effectively
      • Demonstrated ability to work in diversified setting
      • Computer literacy
      • English proficiency and a second language/dialect preferred (Cambodian, Chinese, Korean or Vietnamese)

 

WORK HOURS

  •  Must be willing and able to work flexible hours, evenings and weekend as needed.
  • Access to a vehicle and valid driver’s license is required
  • Salary is commensurate with experience

As an employer, Hong Fook Mental Health Association is dedicated to building an organization that reflects the diversity of our clients and the communities we serve.  This includes diversity in languages spoken, culture, race, sexual orientation and gender identity. Requests for accommodation due to disability can be made at any stage in the recruitment process.

 

Qualified applicants may apply with a resume and cover letter to jobs@hongfook.ca or by fax at 416-493-2214

Qualified candidates will be invited for an interview .

We thank all candidates for your interest; however, only those Candidates chosen for an interview will be contacted.
No telephone calls please.