Posting Date: March 15, 2018
Closing Date: until position is filled
Hong Fook Mental Health Association is a community-based organization serving the Greater Toronto Area. We provide leadership in promoting the mental health of people in the Cambodian, Chinese, Korean and Vietnamese communities. The Association helps people keep mentally healthy and manage mental illness. We achieve our mission through service, education, advocacy and research in a supportive environment.
Our service framework is based on a Whole Person, and is built on the core values of Equity, Diversity, Cultural Competence, Empowerment, Capacity Building, Community Participation, Self Help and Mutual Support.
Position: Youth Outreach and Intake Worker – Full-Time, Permanent Position
This position composes of two functions.
Youth Outreach: The Youth Outreach Worker provides a range of outreach services to individuals, families and groups to enhance or maintain youth functioning in the community. This position carries responsibility for prevention, early intervention, program development and community outreach services with youth and families under the auspices of the provincial Youth Outreach Worker Program.
Intake Services: The intake worker is responsible for handling information and the screening, scheduling, and assessment of both internal and external referrals ensuring that these are passed on to the appropriate programs/persons within the organization.
Major Job Responsibilities: Youth Outreach
- To maintain, through appropriate communication and coordination, a collective working relationship with other professionals both within and outside of the organization to facilitate partnerships with community groups, and inform the Youth Outreach Worker Supervisor of emerging issues, service gaps and matters of interest and/or
- To reach out to and engage at-risk youth, in accordance with the Stages of Change model, which promote assets, competencies and resiliency.
- To carry out brokerage/advocacy/resourcing functions that ensure youth have access to programs, services and opportunities needed for healthy development by:
- Engaging youth to identify issues, needs, goals, aspirations, skills, abilities and services needed as well as barriers to accessing these
- Providing youth with general information, contacts, referrals services and support as needed to facilitate access to programs, services and opportunities i.e., recreation, housing, employment, education, health, including substance abuse, social abuse, social and emotional issues
- To work collaboratively with youth, parents, Health Promotion officers, schools, police and youth service providers to develop effective service delivery plans that ensure that youth have access to programs, services and opportunities needed for healthy development.
- To facilitate connections between youth and their neighbourhood and promote awareness of the positive role of youth in the
- To implement and maintain strength based and evidence based professional standards of practice within the program, and to that program service standards are in accordance with the Stages of Change model, a Positive Youth Development Framework and relevant legislation i.e., Child and Family Services
- To engage in regular supervision with the Supervisor of the YOW(s).
In collaboration with YOW Supervisor and team:
- To build an understanding of the needs, issues, goals, aspirations, skills and abilities of youth by developing a composite picture of neighbourhood demographics, and building on existing maps of services, programs and community assets available in the local neighbourhood.
- To facilitate partnerships with community agencies, businesses, government and informal community groups to offer programs using arts, culture, civic engagement, and recreation.
- To conduct further environmental scans of neighbourhoods to identify and understand emerging issues, service gaps and opportunities for action to build on community capacity.
- To provide services within an understanding of the context of oppression, poverty and diversity
- To identify staff development/training needs and to participate in staff development/training programs as
- To provide other services and carry out other duties as assigned as part of the provincial Youth Outreach Worker program.
- To engage parents where possible through existing parent groups, faith communities, , and provide education, information on issues related to parenting, etc. as well as services available.
- To maintain service statistics and recording of all services as
- To prepare program reviews as required, and ensure that documentation and service statistics on the Outreach Record (OR) are completed in a timely
- To actively participate in required Youth Outreach Program team
- Complete preliminary screening to determine eligibility for
- Coordinate timely access to both internal and external services for potential clients, their families, service providers and referring agencies,
- Advocate for client’s needs and assist by facilitating linkages to community resources and collaborating with appropriate service providers or community
- If client has an urgent need for services, arrange to provide or connect client to appropriate services immediately.
- Complete the referral form for services for case management or support within
- Work with clients in developing recommendations for individuals’ request for
- Facilitate clients to use the services of the HF Connecting Health Nurse Practitioner-Led Clinic and the Asian Community Psychiatry
- Provide information to clients, their families, service providers and the community on mental health and related
- Participate in supervision with Clinical Services Manager, staff meetings and case conferences as necessary to ensure good coordination and continuity of
- Maintain client records as required by program standards and funding requirements including documentation of all clinical
- Full-time (37.5 hours per week)
- Office work and community settings, which include meetings at schools, at client homes and at different office
- Flexible schedule, including some evenings and weekends
Skills & Qualifications:
- Bachelor Degree in Social Work or a relevant discipline (i.e. psychology, counseling) preferred;
- Registered with the Ontario College of Social Workers and Social Service Workers;
- Advanced knowledge and skills in counseling and assessment techniques with individuals;
- Knowledge and skills in mental health assessment and intervention;
- Ability to work co-operatively and negotiate effectively within a multi-disciplinary team of service
- Ability to effectively and decisively deal with
- Knowledge of community resources, the Mental Health Act and other relevant legislations.
- Proficiency in Microsoft Words, Excel, Power Point, and Outlook
- Strong organizational
- Child and Youth Worker Diploma or equivalent and 2 years of directly related experience;
- Demonstrated ability to work co-operatively and negotiate effectively within a multi- disciplinary team of service providers;
- Knowledge of and sensitivity to the life experiences and needs of the youth community combined with previous community development experience;
- Knowledge and skill in delivering group programs and workshops;
- Proficiency in English. Fluency in another language such as Cantonese and Mandarin would be an asset; For some YOW positions, introduced as a result of the Youth Action Plan, a second language will be a requirement;
- Excellent communication
- Professionalism and strong team
- Demonstrated organizational and problem solving
- Competence in relevant computer applications particularly Microsoft
- A valid Canadian driver’s license and access to a vehicle is an
- Demonstrated ability to work in a multi-cultural
- A satisfactory result of Vulnerable Sector Police Record Check is a requirement of this position.
Qualified applicants may apply with a resume and cover letter to firstname.lastname@example.org
We are an inclusive employer. If contacted for an interview, please let us know if you have any needs.
We thank all candidates for your interest; however, only those candidates chosen for an interview will be contacted.
No telephone calls please.