Together with Cota, Toronto Paramedic Services, Toronto Community Housing, Hong Fook hosted an open house of the Community Paramedic-Led Clinic in the Community Health and Wellbeing Week to celebrate the 1st anniversary of CPLC and showcased the success to community partners, funder and local elected officials.

Hong Fook provides a variety of integrated primary & mental health programs and services to the broader community to improve the mental health system through service collaboration and coordination in the community. Thanks to the funding from Central East Local Health Integration Network, Hong Fook leads this innovative service collaboration model in Ontario. Our Mental Health & Addictions Outreach Worker works with Community Paramedics (from Toronto Paramedic Services) and Geriatric Mental Health Case Manager (from Cota) to provide on-site services, including home visits, paramedic clinic, information and referrals, and educational workshops, to vulnerable, frail and at risk residents in five Toronto Housing apartment buildings in Scarborough identified with high 911 calls. We work with clients to navigate the health system and provide them with appropriate resources to enhance their self-reliance, which would eventually reduce the number of non-urgent 911 calls and ER visits. This innovative model has now become a promising practice, which will be replicated in the other parts of the province.